Rule of Law and Digital Justice: Scaling Alibaba and eBay

Top-down capacity building measures in rule of law are inefficient and may lead to illegitimate results. Germany should rather open pathways promoting user-friendly access to justice. One way would be through technology, as Alibaba and eBay are already offering it to millions of unhappy costumers. Experts commissioned by the Foreign Office in Berlin recently developed fresh ideas; now it’s time to realise them.